Privacy Policy

1. Information We Collect

When you use E-Straightway Application, we collect and store personal information provided by you including:

• Name, address, contact number and email address
• Mobile phone number for OTP verification
• IP address, IMEI number and MAC address of your device
• Service preferences and booking information

2. How We Use Your Information

We use the information we collect for the following purposes:

• To verify your identity and prevent fraud
• To provide and personalize our services
• To connect you with verified service providers
• To process transactions and bookings
• To improve our app and services
• To communicate with you about your bookings

3. Data Protection

We implement various security measures to protect your personal information:

• Your information is contained behind secured networks
• Only limited personnel have special access rights
• All sensitive information is encrypted via SSL technology
• Regular malware scanning is performed

4. Cookies and Tracking

We use cookies and similar technologies to:

• Understand and save user preferences
• Compile aggregate data about app traffic and interactions
• Improve future app experiences

You can disable cookies in your browser settings, but some features may not function properly.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except:

• To trusted service providers who assist us in operating our app
• When required by law or to protect our rights
• In connection with a business transfer (merger, acquisition, etc.)

6. Third-Party Links

Our app may contain links to third-party sites. These external sites have separate privacy policies, and we are not responsible for their content or practices.

7. Do Not Track Signals

We honor Do Not Track (DNT) browser mechanisms and do not track, plant cookies, or use advertising when a DNT setting is enabled.

8. Data Breach Procedures

In case of a data breach, we will:

• Notify affected users via phone within 1 business day
• Take appropriate measures to secure the system
• Comply with all applicable laws regarding breach notification

9. Your Consent

By using our app and services, you consent to our privacy policy.

10. Policy Changes

We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: